Gestural Interfaces – Bad For Usability?

Question is whether this just seems awkward because it is a new way of doing things or whether it is truly a bad thing. In any case, the iPad certainly takes it’s knocks in this discussion:

In a recent column for Interactions (reference 2) Norman pointed out that the rush to develop gestural interfaces – “natural” they are sometimes called – well-tested and understood standards of interaction design were being overthrown, ignored, and violated. Yes, new technologies require new methods, but the refusal to follow well-tested, well-established principles leads to usability disaster.

Recently, Raluca Budui and Hoa Loranger from the Nielsen Norman group performed usability tests on Apple’s iPad (reference 1), reaching much the same conclusion. The new applications for gestural control in smart cellphones (notably the iPhone and the Android) and the coming arrival of larger screen devices built upon gestural operating systems (starting with Apple’s iPad) promise even more opportunities for well-intended developers to screw things up. Nielsen put it this way: “The first crop of iPad apps revived memories of Web designs from 1993, when Mosaic first introduced the image map that made it possible for any part of any picture to become a UI element. As a result, graphic designers went wild: anything they could draw could be a UI, whether it made sense or not. It’s the same with iPad apps: anything you can show and touch can be a UI on this device. There are no standards and no expectations.”

Why are we having trouble? Several reasons:

· The lack of established guidelines for gestural control

· The misguided insistence by companies (e.g., Apple and Google) to ignore established conventions and establish ill-conceived new ones.

· The developer community’s apparent ignorance of the long history and many findings of HCI research which results in their feeling of empowerment to unleash untested and unproven creative efforts upon the unwitting public.

After cataloging some of the issues with gestural interfaces in a bit more detail, the article attempts to conclude on a positive note on the ‘promise’ of GI. It comes off a bit mixed (if not mildly scolding):

The new devices are also fun to use: gestures add a welcome feeling of activity to the otherwise joyless ones of pointing and clicking.

But the lack of consistency, inability to discover operations, coupled with the ease of accidentally triggering actions from which there is no recovery threatens the viability of these systems.

We urgently need to return to our basics, developing usability guidelines for these systems that are based upon solid principles of interaction design, not on the whims of the company human interface guidelines and arbitrary ideas of developers.

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The Google Phone Dog Pile

It is like it has been a race to the bottom in the last 48 hours in the blogosphere. Google puts out a simple announcement that now that android has achieved critical mass and is being sold by an increasing number of carriers (both in the US and around the world) that they will seek to sell their own Nexus One via carriers and stop selling it solely via a google web site. Simple, huh?

Not to read the blog and mainstream spin on the announcement. I can’t count the number of hyperbolic headlines I have seen about ‘Google hanging up on it’s phone’, ‘Google abandoning their phone’, ‘Google forsakes…’, ‘Google runs away from…’, etc, etc, etc ad nauseum. Really, folks, get a fracking grip and actually read the Google announcement. But I guess it gets dim wits to click on your site if you put a sensational spin on a very simple announcement, now, doesn’t it.

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Why So Much Anger? And Why Now?

A thoughtful and insightful posting on the Tea Tantrum and their ‘anger’. I have always regarded the ‘Take Back America’ rhetoric as coded language that belies a certain masked bigotry. It appears that I am not alone in that thought.

Tea Party supporters repeatedly assert that they are not racists and that their strong dislike of President Obama is not racially motivated. The Tea Party is clearly not a hate group like the Ku Klux Klan or the various militia movements on the fringes that openly advocate hate, hostility or violence toward those they do not like. Their income, education and political influence place the vast majority of Tea Party supporters much closer to the establishment than to any such fringe groups. And in 21st century America you cannot be a well respected member of the establishment and openly advocate racist positions.

But, while not overtly racist, their vision for America does not seem to include people who are not like them as full-fledged members of the same establishment of which they are a part. Tea Party supporters seem to strongly resent the educational, economic and political advances made by women, blacks, Hispanics and other minorities over the past few decades, so concretely symbolized by the election of Barack Obama.

The concluding paragraph pretty much knocks it out of the park:

Groups like the Tea Party will continue to rise, rally against these changes and try to Take America Back, egged on by the demagogues of their day looking to exploit their fears for their own power and riches. But the end is always the same. No one can Take America Back, because what they are really fighting is the fair, inclusive and democratic character of the country, a character that gets reaffirmed and strengthened generation after generation.

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“What If The Tea Party Was Black?”

I had to pass along this absolutely brilliant posting that should shine a bright light exposing the hypocrisy and idiocy of the (Fox sponsored) tea tantrum ‘movement’.

Imagine that hundreds of black protesters were to descend upon Washington DC and Northern Virginia, just a few miles from the Capitol and White House, armed with AK-47s, assorted handguns, and ammunition. And imagine that some of these protesters —the black protesters — spoke of the need for political revolution, and possibly even armed conflict in the event that laws they didn’t like were enforced by the government? Would these protester — these black protesters with guns — be seen as brave defenders of the Second Amendment, or would they be viewed by most whites as a danger to the republic? What if they were Arab-Americans? Because, after all, that’s what happened recently when white gun enthusiasts descended upon the nation’s capital, arms in hand, and verbally announced their readiness to make war on the country’s political leaders if the need arose.

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Designing for iPad

This is a somewhat detailed (and well illustrated) discussion on what it takes to design applications for the iPad — with an emphasis on design (not just slopping code onto the device). Definitely worth a read, especially if you are concerned about how your content looks and feels on the iPad.

Over the last two months we have been working on several iPad projects: Two news applications, a social network and a word processor. We worked on iPad projects without ever having touched an iPad. One client asked us to “start working on that tablet thing” even before we knew whether the iPad was real. The question Are we designing desktop programs, web sites or something entirely new? has been torturing us until that express package from New York finally crossed our door sill. A quick write up of design insights before and after the appearance of the iPad at our office.

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Texas Stadium Implosion Video

Ever wonder what it would be like to be inside of a football stadium while it is being imploded (like some Die Hard-esque movie)? Here is a taste – they placed a 360 degree camera inside Texas Stadium as they took it down.

Fun to watch, but I am certainly glad I wasn’t actually there (on the inside, anyway).

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Incentivores

In discussing location-based sites like foursquare, britekite and the like I coined the term ‘incentivores’ — people who live to chase after virtual incentives (badges, titles) by participating in social web sites. I suppose this could just as easily apply to coupon chasers and the like.

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Minority Report Style Billboards

In Japan they are testing personalized billboards similar to those seen in the movie Minority Report.

The new billboards, developed by Japanese electronic company NEC, scan the faces of passing shoppers, quickly determine their age and gender, and then display demographic-appropriate ads

Critics fear the technology as an invasion of privacy, but NEC say people will remain anonymous, their faces instantly deleted. The technology will get an American trial later this year.

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Cut Down On Infections By Cutting Down On Antibiotics?

In Norway, they have founds that by cutting down on antibiotics, they can reduce serious infections and even deaths by infections. Counterintuitive, but effective:

Aker University Hospital is a dingy place to heal. The floors are streaked and scratched. A light layer of dust coats the blood pressure monitors. A faint stench of urine and bleach wafts from a pile of soiled bedsheets dropped in a corner.
Look closer, however, at a microscopic level, and this place is pristine. There is no sign of a dangerous and contagious staph infection that killed tens of thousands of patients in the most sophisticated hospitals of Europe, North America and Asia last year, soaring virtually unchecked.
The reason: Norwegians stopped taking so many drugs.
Twenty-five years ago, Norwegians were also losing their lives to this bacteria. But Norway’s public health system fought back with an aggressive program that made it the most infection-free country in the world. A key part of that program was cutting back severely on the use of antibiotics.

This is, of course, not to say that antibiotics themselves are evil. It does, however, point to using anything in moderation and with a clear assessment of the consequences of over use.

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Fingertip Bacteria A New Forensic Clue?

Apparently just the bacteria on your body can be used to uniquely identify you. Interesting forensic technique that I am sure could be abused in for other purposes.

Let’s say you wanted to find who has been using a particular office computer. Here’s how it would work:
“We could swab a keyboard key, for example, pull the bacterial DNA off that swab, and then identify all or nearly all of the bacteria that make up that community,” says Fierer.
So that’s what he did. He and his colleagues swabbed the individual keys from three personal computer keyboards, “and then matched those keys to the bacteria on the fingertips of the owners of the keyboard. And we showed that we could basically identify whose keyboard it was pretty well.”
Fierer then tried a similar experiment with people’s computer mice, and he could match a mouse to its owner. The findings appear in the current issue of Proceedings of the National Academy of Sciences.
In one final experiment, Fierer and his colleagues found that they could still perform an analysis of bacterial DNA two weeks after it had been left on a surface.
Fierer says he’s already had some informal discussions with law-enforcement agencies about his bacterial ID techniques, and there’s been interest in this approach. But Fierer’s the first to say it’s not ready for the courtroom. At least not yet.
“There’s a lot of work we need to do to figure out how accurate it is and what are the limitations and so forth, but, yeah, it’s encouraging. It does seem like we can actually take advantage of that uniqueness of our bacterial communities,” he says.

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Airline Uniform Fetish?

Failing airline JAL, in addition to its obvious financial woes is experiencing another that it probably never anticipated: stewardesses uniforms are highly prized by fetishist and are being stolen and resold for enormous sums.

The outfits, early versions of which were designed by Hanae Mori, are incredibly popular among fans with a uniform fetish and can command exorbitant prices on on-line auction sites.

A jacket alone can fetch several hundred pounds, while one site is presently advertising a full set for more than £2,000. JAL’s domestic rival, All Nippon Airways, has a similar problem and an ANA stewardesses’ uniform is also on sale on-line for £3,745. Items that have been worn command higher prices.

“We have very strict rules on our uniforms and when people leave the company they are required to return them,” a spokeswoman for JAL told The Daily Telegraph.

“It’s a question of security, as anyone wearing a JAL uniform at an airport could quite easily access restricted areas, but we also do not want people misrepresenting the company or damaging our image in any way,” she added.

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Anniversary Irony

Today is the 7th anniversary of the invasion of Iraq. Bet you won’t hear the Tea Tantrum people raving about how many trillions and trillions of dollars have been spent there. Well, at least in Iraq and Afghanistan they have free, universal health care paid for by US tax payer dollars. The irony is, there it is called ‘Democracy’ here the right condemns it as ‘Socialism’ (without understanding what either of those words mean).

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