moebius recursive

I’ve written before about mobile application privacy over-reach. Now there seems to be a whole genre of mobile applications that want *all* of your personal data in order to ‘help’ you through your day. You know, you are right, I think the number one thing that people want is someone (or something) to tell them what they should be doing all day and all night long. No, not really.

One of these apps that has been around a while is reqall’s Rover. As is typical of the genre, it wants to suck in your contact info, keep fine grained GPS trails of your movements, harvest your info from social media sites like Facebook and twitter, etc. About the only useful feature I found that it provided was traffic conditions for commuting (but you can easily get that from any number of sites). One of the most annoying ‘helpful’ features it provided was trolling through the phone call logs an send alerts that I should call personX because I haven’t talked to them in a while. More often than not it was a number for AAA roadside assistance or some such thing that I wouldn’t have a need to call often.

Friday is another app that a co-worker pointed out to me. A quick visit to their web site had me scratching my head as to why I would ever want to run this app. This app sucks *all* of the information off of your phone into ‘the cloud’ and does so on a continuous basis throughout the day. It does this so it can ‘help you remember’ what you were doing at a particular moment. Right, or use all of that information to sell to marketing types or know when to rob you.

Saga is the latest of these apps I have seen. Whoo, I can see a list of places I have been during the week (like I couldn’t do that with Google Latitude). Same tired ‘check in’ gambit – pooh and I get to earn ‘experience points’ for doing it. And restaurant recommendations based on what I always do! (as if I couldn’t figure that out on my own. Same claims, same huge privacy issues. Do I really want some third party tracking my every move at all, let alone for the claimed ‘benefits’ to me?

Will Google Now be the one that gets this right? Privacy issues remain, but in many cases they probably have this information already so the issue of providing it to yet another third party is somewhat minimized. Also, some of the touted features don’t make a lot of practical sense, like translation and currency. Works great if you have an unlocked phone AND can get roaming data at a less than rapacious rate; otherwise ‘benefits’ that won’t see a lot of use. And then there is the fact that Google Now is only available on the very newest version of the Android OS that is on very, very few devices in the wild.

I recently came across a self-published book that I was interested in on Amazon. I noticed that it claimed that if I was an Amazon Prime member (I am) that I could get it ‘for free’. I thought, great, a no risk way to satisfy my curiosity about the book. So I sign in so that Amazon can confirm that I am a Prime member. But, now it is telling me that I can get the book for ‘free’ if I buy a Kindle device – WTF? Sounds like good ole bait and switch to me.

So I started looking into magazines that I might be able to download and take on an upcoming trip. My Galaxy Tab 10.1 came pre-loaded with the Kindle viewer, so why not? Besides, I have been looking for a replacement for the brain-dead Zinio application. Many of the magazines that I wanted to buy were only available for the Kindle devices, not for the viewers on the other platforms. Again, WTF? Poking around on the site, I came across a lame excuse that ‘not all of the content is licensed or optimized for all platforms’ – great, so you are admitting that your reader software is a joke and you are really just trying to get people to buy your sub-par reader devices. Outstanding.

Apparently, Barnes & Noble’s Nook doesn’t have this ignorant limitation. If I buy a magazine for the Nook, I can view it on my wife’s Nook, my Samsung S2 phone, my Galaxy Tab 10.1 or on the iPad and have pretty much the same user experience on all of them. So what is your excuse, Amazon? It doesn’t appear to be a technical limitation if you competition can make it work. Just sounds like some ham-handed strong arming to try to push devices. Fix your content model, Amazon. The reality is, you have no motivation to do that at all, do you?

Hmm, iPad traffic dropping, Nook surpasses Kindle Fire. Kind of sorting itself out as expected – the Fire hasn’t turned out to be the big game changer that all the pundits made it out to be. I had my doubts from the very beginning.

The new version of the iPad has been a bit of a dud; the much touted retina display just make the unit run really hot without providing a huge enhancement to the end user experience. The rest of the new feature were just to try to stay at parity with the competition and to continue to copy features from Android. It is no wonder that Apple have an army of lawyers running around the world trying to prevent Samsung’s Galaxy Tab from being released – can’t have people having real choice in the marketplace as they would likely not buy Apple’s product.

And now that the Google Nexus 7 will soon be on the scene, I anticipate the Kindle Fire sinking even further. I’m not really surprised that most of the ground is being gained in the smaller form factor (7-8 inch screens) that all of the Apple fans crapped on so hard because, well, it wasn’t the same as the iPad. Guess what, it looks like Apple is planning on ‘innovating’ a tablet in that space as well. Once again, innovated by Samsung and Google, copied in Cupertino.

As for the Microsoft Surface – I think it will do about as well as the Zune did.

Further proof of bogosity of the (previously discussed) idiot-punditry that claimed that Android tablets were ‘failures’ because of perceived security issues: Samsung has a number of Android-based tablets that have received FIPS security certification. Now there are some facts.

Let’s start with the baiting title “Why Android tablets failed: A postmortem“. And, as is typical, there is nothing in the article to substantiate such a ludicrous claim. Android tablets owning a 20-40% share of the tablet market is a ‘failure’? Hmmm.

Let take a look at the four main reasons why Android tablets ‘failed’:

4) “the 16×9 problem” – not a problem from what I can tell and quite simply the opinion of the article’s author. No credible UX studies, just the bald assertion that the screen is ‘awkward’ and ‘odd’. Or stated differently, it is bad because it isn’t an iPad. 16×9 will, of course, become an innovative breakthrough when Apple releases a tablet in that form factor.

3) “Enterprise doesn’t trust Android” – yep, that is why most corporation provide their employees with Android-based phone and address the security issues. The same security models exist for the tablets. Again, an uniformed opinion, unsubstantiated by facts.

2) “Lack of Apps” – this is a popular one that has been proven false. Apple certainly has the fart machine app market cornered. I would love to hear a list of significant apps that are in the Apple space that don’t have Android analogs. Otherwise, the Android market has a stable of quite good apps (and more arriving daily. The statements around HTML5 apps are laughably out of touch.

1) “the price” – one year old data point is cited (Motorola Xoom). However, the Samsung Galaxy Tab 10.1 is selling quite well (at least where Apple isn’t trying to prevent it from being sold). Again, not facts, just an erroneous assertion.

Conclusion: Apple fan-boys hate the alternatives because they recognize in other tablets what Apple can’t deliver with the iPad.

I recently reacquainted myself with just how bad employees at the AT&T store really are.

I stopped in because my phone (a Samsung Captivate) started behaving bizarrely when it came to WiFi. The issue was that it would take 3-4 attempts at enabling wifi to get it to actually connect to the wifi network. This was reflected in a cycle of “connecting” and “failed” messages. In some cases, I would have to restart the phone. A restart is painful as it takes about 15 minutes for the media scanner to finish doing it’s thing and the phone to be usable again (I am not sure if this might be a symptom of the same problem).

I explained this to the AT&T associate and asked if he had any advice. He snatched the phone out of my hand, looked at the screen and proclaimed ‘that ain’t right’. He then proceeded to pop open the battery door and flick the battery out of the phone. I pointed out that that was not the proper way to shutdown a phone. He looked up at me and grunted then replaced the battery. I reminded him that it was going to be about 15 minutes before the phone was usable; again he responds with a grunt and a ‘that ain’t right’.

After a minute or two he gets impatient and ejects the battery out of the phone WHILE it is still booting up. He squints at the battery ‘to make sure it ain’t a knock off – that causes lots of problems’. Satisfied that it was a ‘real’ battery he places it in the phone again.

While it is booting up he blurts out ‘you probably need to upgrade the firmware in the phone – that’ll fix the problem’. I asked what the ‘issue’ was; he responded with a shrug and a reassurance that the firmware will fix the phone. I then pointed out that I had already updated the firmware and still have the issue. He starts nervously tossing the phone from hand to hand and staring out the window. He then raises the phone to his face and starts poking around in the settings. ‘You got a external memory card installed?’ I said that I did. ‘It is probably that. Yeah. The memory card is corrupt and that is causing the problem’. I asked him to clarify how a bad memory card would effect the wifi and he had nothing. I then pointed out that if the card was corrupt, I wouldn’t be able to read anything from it. Again he shrugs and starts to get an agitated look on his face.

I say to him, if it is a bad memory card then removing it should make the problem go away. Fun boy grunts again, pops the back of the phone and hot ejects the card, while the phone is still powered on. I pointed out to him that if the card wasn’t corrupt before doing ignorant shit like that would contribute to corrupting it. That just got me a side long glance. I asked to speak to the manager; he looks nervously around and says that the manager isn’t in. I ask one of the other employees and they point to the guy on the phone behind the counter. While I wait for the manager to free up, we continue with the diagnostic farce.

Surprise, surprise. With the card out of the phone, the wifi and performance issues persist. He taps the phone on the counter then announces ‘you have installed some software on here that has a virus on it, that is what is causing the problem’. Hmm, now we really are reaching. I point out that I haven’t installed a lot of new apps on the phone and the ones that I have are very well known and were all installed from the android marketplace (in fact, the phone only allows marketplace installs). Nope, definitely a virus. Have to factory reset the phone.

I point out that there are some things on the phone that I would like to backup. He hands me back the phone, steps away and puts both hands up in front of him, palms out. ‘Ain’t nothin else I can do for you ’til you fact-tree reset that phone’. I ask what I do after I fact-tree reset it and it still has a problem. He shrugs and takes another step away. ‘uh, call us…’

The manager finally frees up, so I go tell him about my experience: in the course of my visit, the issue with my phone was 1) fake battery 2)firmware 3)memory card 4)a virus . The manager looks across the room at the guy who was ‘helping’ me, then at the phone, then at me. Silence. Finally he comes up with ‘Um, maybe you should try the reset and see what happens’. And then what? I ask. ‘uh, call us…’

I got home, backed up my phone, factory reset it. Same behavior as before. I am not going to waste any more time with AT&T.

The Kindle Fire was announced last week to great fanfare and unchallenged hyperbolic claims. To me it just seemed like Amazon did little more than ‘invent’ the Nook three years after Barnes & Noble did.

Price was one of the big points that was claimed to make the Fire a huge hit. Not many journalists bothered to read the press release – those low prices are for the units that constantly shove advertising in your face. You can pay $30-40USD extra to get rid of the ads.

Availability of all of Amazon’s content was heralded as another component that was going to make Fire reign supreme. I am not so sure this is as compelling as it is being made out to be. For one, I can consume all of Amazon’s goods on my existing tablet (a Samsung Galaxy Tab 10.1). This could turn out to be a huge negative if the Fire is perceived simply as a content delivery portal and less a general purpose tablet. Here Amazon is trying to make the same play that Apple did with iTunes – trying to wrap consumers paid contents up so that it is not so much purchased as it is rented.

Recent numbers claim that there are over 250,000 pre-orders for the new Kindle, but of course, as with the original Kindle, there is no way to verify the numbers. Nor will there be any way to verify the returns when consumers discover that all they can do with the Kindle is buy stuff from Amazon and not much else.